Contact Us
Got a question about a review, spotted something that needs updating, or want to flag an issue with one of the crypto casinos we cover? We read every message that comes in, and this page explains the best way to reach us and what we can (and can't) help with.
How to Reach the Team
You can contact us by email at [email protected]. We try to respond within a few business days, though volume varies. When you write in, it helps to include the name of the casino you're asking about and, if relevant, whether you're contacting us about VPN access, coin support, payouts, or a bonus term — the more specific, the faster we can point you in the right direction.
What We Can Help With
- Questions about how we rank and review crypto casinos, including sites we describe as VPN-friendly
- Corrections — if a licence, bonus term, or supported coin has changed since we last checked, tell us and we'll verify it
- General feedback on a casino you've used, positive or negative, that might help other readers
- Suggestions for casinos or topics you'd like to see us cover
What We Can't Help With
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or access your funds on any site we review. For any of that, you'll need to contact the casino's own support team directly — check their help center or live chat first.
We also can't offer legal, tax, or financial advice. If you have questions about how gambling winnings or crypto gains are taxed in your state, or whether a particular offshore site is available where you live, speak with a qualified professional. Rules vary by state, and offshore crypto casinos operate in a legal grey area for US players — licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator — so it's worth checking your own state's position before you sign up anywhere.
If You're Struggling With Gambling
If gambling has stopped feeling fun or is causing you stress, financial harm, or relationship problems, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. It's free, confidential, and available for anyone in the US. Keep in mind that offshore crypto casinos may not offer the same self-exclusion tools or player protections you'd find at a state-regulated operator, so it's worth building your own limits in from the start. Our Responsible Gambling page has more on setting deposit limits, recognizing warning signs, and where else to find support.
Before You Write In
A few quick checks that might save you a message:
- For questions about who we are and how we research crypto casinos, see our About Us page
- For the legal terms covering use of this site, check our Terms and Conditions
- For anything specific to UK players outside the GamStop scheme, that's covered separately on our Non GamStop Casinos page
This site is intended for adults aged 18 or older (21+ in some states, and where a casino's own terms require it). Gambling involves real financial risk, and crypto adds price volatility on top of that — never gamble with money you can't afford to lose. If you're contacting us to report an issue at a specific casino, please note that our team can pass on feedback but can't act as an intermediary between you and the operator.